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Aircon guide

How to Prepare Your Home Before the Aircon Technician Arrives

Clear space under units, check ledge access and condo bookings so your aircon visit runs on time.

4 min read Reviewed by Brian, Cool Earth Aircon
Bedroom cleared below a wall aircon before servicing

Why a Little Preparation Helps

Taking a few minutes to prepare for aircon servicing means the technician can start the moment they walk in. When you book aircon servicing in Jurong, that also saves you from shifting furniture while someone waits on your doorstep.

Here is what to do the day before and on the day. We’ve been servicing Singapore aircons since 2007 at Cool Earth Aircon, and these few steps are the ones that save the most time.

Clear the Space Under Each Unit

Clear about a metre of floor under each indoor unit, because the technician stands on a ladder right there. A ladder needs flat, open floor to sit safely.

  • Move bedside tables, desks and small items from under the unit
  • Leave about a metre of clear floor for the ladder
  • Take fragile items off nearby shelves
  • Lift curtains clear if they hang close to the unit

You don’t need to cover furniture yourself. We lay covers over the floor, bed and nearby furniture before starting, and we fit a wash bag if the job needs one.

If you have three or four wall-mounted units, do the bedrooms the night before. Then you only have the living room left in the morning.

Check Access to the Aircon Ledge

HDB aircon ledge with clear window access

Keep the window that opens onto the ledge fully clear. In an HDB flat, the outdoor unit sits on the aircon ledge outside that window, and the technician checks refrigerant pressure and electrical parts there.

  • Make sure the window to the ledge isn’t blocked by a bed or wardrobe
  • Remove items stored near that window
  • Tell us if the window is hard to open or the grille is locked

Keep the ledge itself empty too. HDB’s “Keeping Killer Litter Away” guidance tells residents not to place items near open windows, on ledges or on aircon compressors. Anything left there is a falling-object risk and also gets in the technician’s way.

For condos, outdoor units may be on a balcony or in a service area. Tell us where they are so we bring the right equipment.

Do You Need to Be Home?

Yes, an adult should be home. They give access, confirm the work and price before the technician starts, and watch the test run at the end. Payment is made after the job is done.

A general servicing visit usually moves quickly. Industry guides such as aircons.sg put a chemical wash at roughly 1.5 to 2.5 hours per unit, so plan your day around the heavier jobs.

If a helper or family member will be at home instead, tell them which units need attention. Pass on any problems you’ve noticed too, so nothing gets missed.

Condo Bookings and Management Rules

Condo management office contractor registration

Some condos near Jurong East MRT and Jurong Lake Gardens ask contractors to register with the management office before the visit. Rules vary, so check early when you make a condo aircon servicing booking.

A January 2026 guide from Homejourney says most Singapore condos follow weekday hours of roughly 9am to 5pm and Saturday mornings. Sundays and public holidays are usually off limits for work. Those figures come from renovation rules, and some estates are stricter, so ask your management office what applies to servicing.

Common ruleWhat to do
Contractor registrationBook with the office a day or two ahead
Set working hoursPick a slot inside those hours
Weekend restrictionsChoose a weekday or check Sunday rules
Loading bay or lift bookingUsually not needed for servicing, but check

Tell us your condo name when you book, and we will work around the rules.

On the Day: Quick Checklist

Use this aircon servicing checklist for your home just before the technician rings the bell. It takes about five minutes.

Before the technician arrives

Space cleared under each unit. Window to the ledge accessible. Pets in another room. Condo visit registered if needed. Remote controls easy to find.

Write down any problems you’ve noticed, such as a unit that leaks at night or smells at start-up. That helps the technician focus on the right units first.

What Happens Next

After you prepare for aircon servicing, the technician checks each unit, confirms the work and fixed price, then gets started. To see every step they follow, read our general servicing checklist.

When the job ends, we clean the area and test each unit. The 90-day workmanship warranty then begins.

Ready to book? Pick a slot, tell us your unit count and condo name if you have one, and we’ll confirm the details with you.

Got questions?

Questions People Also Ask

Do I need to be home during aircon servicing?

An adult should be there to give access and confirm the work and price before the technician starts.

Should I cover my furniture?

Move small items from under each unit. The technician lays covers over the floor and nearby furniture before starting.

Do condos need approval for aircon servicing?

Some condos need contractor visits booked with the management office first. Check with your office and tell us your condo name when booking.

Should I switch off the aircon before the technician arrives?

Leave it off for a little while before the visit if you can, so the coil is not dripping cold water. The technician will run it again to test.

Still have a question?

Send us a WhatsApp with your units and the problem. We reply with a fixed quote.

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Learn more about aircon servicing in jurong

General servicing from S$50 for 1 unit, with a fixed quote before work, no callout fee and a 90-day workmanship warranty.

Open 7 days - same-day slots, subject to availability

Get a Fixed Quote on WhatsApp

Tell us how many units you have, the problem and your Jurong address. We reply with a price before anyone picks up a tool.

Direct line and WhatsApp +65 9427 3833
Open 7 days Mon-Sat to 9:00 PM, Sun to 8:00 PM
Office (no Jurong branch) Block 108, 108 Simei Street 1, Singapore 520108

Your quote in three steps

  1. 1 Send units, problem and address on WhatsApp
  2. 2 Get a fixed quote and pick a time slot
  3. 3 Pay after the job. 90-day warranty starts
WhatsApp for a Fixed Quote
  • No callout fee
  • Price first
  • 90-day warranty