Terms of Service
Last updated: November 12, 2026
1. Agreement to Terms
By using this website or booking a service with Aircon Servicing Jurong, you agree to these terms. Aircon Servicing Jurong is the Jurong service of Cool Earth Aircon, with its office at Block 108, 108 Simei Street 1, Singapore 520108.
2. Services
We provide aircon servicing, cleaning and repair for homes and businesses in Jurong and nearby estates, including:
- General aircon servicing
- Aircon Chemical Wash
- Aircon Chemical Overhaul
- Annual Aircon Maintenance Contract
- Aircon Repair
- Aircon Not Cold Repair
- Aircon Water Leak Repair
- Noisy Aircon Repair
- Aircon Gas Top-Up
- Commercial Aircon Servicing
- High Aircon Electricity Bill Diagnosis
We do not provide aircon installation or replacement, central chiller plant work, car aircon, portable aircon repair, fridge or appliance repair, or whole-building air duct cleaning. Installation and replacement are handled by Cool Earth Aircon.
3. Quotes and Pricing
All prices are in Singapore dollars (S$). General servicing prices are published on our pricing page. For chemical washes, overhauls, gas top-ups and repairs, the final price depends on unit type and condition. You will receive a fixed quote before any work starts, and no work beyond the agreed quote will be done without your approval.
There is no callout fee for service visits in Jurong.
4. Payment
Payment is made after the job is completed. Payment methods will be confirmed when you book.
5. Bookings, Rescheduling and Cancellations
Same-day slots are offered subject to availability. Please let us know as early as possible if you need to reschedule or cancel, ideally at least 24 hours before the visit, so the slot can be offered to another customer.
You are responsible for giving access to the units, including window access to the aircon ledge, and for arranging any condo management approval needed for the visit.
6. 90-Day Workmanship Warranty
All work carries a 90-day workmanship warranty from the date of service. If the same fault we worked on comes back within 90 days, we will return and fix it at no extra charge. The warranty does not cover new or unrelated faults, damage from misuse, power surges, accidents, work by other contractors, or parts worn out through normal age outside the work we carried out.
7. Older Units and Existing Conditions
Some older units, including those on R22 refrigerant, may have worn parts that can fail during or after cleaning through no fault of the work. We will tell you about any concerns we see before starting. We are not responsible for pre-existing defects in units, piping or wiring.
8. Limitation of Liability
To the extent allowed by law, our liability for any claim is limited to the amount paid for the service in question. We are not liable for indirect or consequential losses.
9. Website Content
Content on this website is for general information. Guides are not a substitute for an on-site check by a technician. Text, layout and branding on this site belong to Aircon Servicing Jurong and Cool Earth Aircon.
10. Changes to These Terms
We may update these terms from time to time. The version on this page applies to bookings made after the date shown above.
11. Governing Law
These terms are governed by the laws of Singapore.
12. Contact
- Email: contactus@coolearth.com.sg
- Phone / WhatsApp: +65 9427 3833
- Office: +65 6810 6706